Delivery, Refunds & Returns Policy
This policy applies to LK Garage Tools, a trading name of LK Performance Parts Limited (Company Number: NI656443), registered in the United Kingdom.
Overview
We offer a 30-day return policy. If 30 days have passed since your purchase, we may not be able to offer a full refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Delivery
We use DPD, a reliable UK courier service, to deliver all orders safely and on time.
Estimated delivery time is 2 to 5 working days after your order has been confirmed.
Shipping Costs
We offer simple and transparent shipping rates across the United Kingdom:
- Orders under £50: Standard delivery charge of £8.99
- Orders over £50: Free delivery
All orders are dispatched using DPD and are usually delivered within 2–5 working days.
Returns Address
LK Garage Tools
(A trading name of LK Performance Parts Limited)
36 Railway Street
Strabane
Tyrone
BT82 8EH
United Kingdom
Returns
To complete your return, we require proof of purchase such as a receipt or order confirmation.
Please ensure all returned items are securely packaged to prevent damage during transit.
Items returned in a damaged condition due to poor packaging may not be eligible for a full refund.
Partial Refunds
In some cases, partial refunds may be given:
Items showing signs of use
Items not in original condition or missing parts not due to our error
Items returned after 30 days
Refunds
Once your return is received and inspected, we will notify you by email.
If approved, your refund will be processed to your original payment method within 5–7 working days.
Late or Missing Refunds
If you have not received your refund:
Please check your bank account again
Contact your card provider or bank (processing times may vary)
If you still need help, contact us at info@lkgaragetools.com.
Exchanges
We replace items only if they are faulty or damaged.
To request an exchange, please contact us at info@lkgaragetools.com before returning your item.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect.
We recommend using a tracked delivery service for returns. We cannot guarantee receipt of returned items without tracking.
Need Help?
If you have any questions, please contact us:
Email: info@lkgaragetools.com
Phone: +44 7925 269917
LK Garage Tools
(A trading name of LK Performance Parts Limited)
36 Railway Street
Strabane
Tyrone
BT82 8EH
United Kingdom
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LK PERFORMANCE PARTS LIMITED
Company Number: NI656443
Business Address: 36, Railway Street, Strabane, Tyrone, BT82 8EH, United Kingdom
Email: info@lkgaragetools.com
Phone: +44 7925 269917
Registered in Northern Ireland, UK